This Privacy Policy (hereinafter referred to as “Privacy Policy”) describes the Trekteller’s policies and procedures on the collection, use and disclosure of your information when you use the Website/App. We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy is a part of and incorporated within and is to be read along with the Terms of Use.


Information Trekteller may collect from You

1.1 You may give Trekteller information about yourself by filling in forms on the Website/App or by corresponding with Us via e-mail or otherwise. This shall include information You and other Users choose to provide when You register to use the Website/App, submit Content for uploading, posting, publication or hosting on the Website/App, participate in chatrooms or engage on social media on Trekteller, and when you report a problem with the Website/App.

1.2 The information you shall be required to give Trekteller may include your name, address, email address and phone number. You may also choose to provide other personal information in order to express yourself beyond the required information, including without limitation, a short bio, write-up, preferences, places you have previously visited or wish to visit in the future, interests, hobbies, your location, your Website/App, or a picture. Your name, your email address and other information you choose to add to your profile will be available for public viewing on the Website/App. During the registration process and creation of your User Account on the Trekteller Website/App, You shall be required to select a minimum of five interests, which will enable Us to understand your tastes and preferences. Our platform and software may use the information you so provide to notify You of further posts, links, websites, recommendations, etc. based on such information. You understand and agree that You shall choose your interests at your own discretion and Trekteller shall be in no way responsible or liable for your choice of interests and/or the content suggested and recommended to You on the basis of such choice. You will also be required to select places you wish to visit, to enable us to provide you with information, posts, links, recommendations, etc., by other Users regarding the places you choose. You understand and agree that You shall choose the places you want to visit at your own discretion and Trekteller shall be in no way responsible or liable for your choice of places and/or the content suggested or recommended to You on the basis of such choice.

1.3 Whenever You create a new Trip to any destination, with or without any stopovers at other locations, Trekteller may send a notification to other Users who are from that destination and/or the Users who are from stopover locations, if any, and/or other Users who have already travelled to such destination(s) and/or stopover location(s).

1.4 In the event that Trekteller requires further information about You or other Users, you shall be intimated of this and asked to furnish further information.

Information we collect about You

1.5 The information Trekteller collects about You shall include, Technical information, including the Internet protocol (IP) address used to connect the User’s computer to the Internet, Domain Name Server details, login information, type of browser type and its version, time zone settings, browser plug-in types, operating system and platform;

1.6 This may also include information about Your visit, including the full Uniform Resource Locators (URL) click stream to, through and from the Website/App including the date and time your visit; material or information that You viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

1.7 If a User use their account information with Facebook, Gmail or any other social networking or similar third-party website (collectively, “SNS”) to sign in to the Website/App, an option of which may be provided by the Website/App to you at its sole discretion, Trekteller will collect and store your SNS user ID, and other account information and other information freely made available to Trekteller by the SNS. The Account Information that may be collected by Trekteller shall include all the account information provided by You to such SNS. Please be aware that the information Trekteller obtains from the SNS is often dependent on their own privacy policies as well.

1.8 Trekteller automatically detects a User’s current location; however, we seek your permission before making your location visible to other Users. In case you permit Trekteller to make your location visible to other Users, You understand and agree that other Users shall be able to locate you by using the “Nearby” feature of the Trekteller Website/App and any encounter with any such User(s), whether planned, deliberate or accidental, shall not give rise to any liability or responsibility on the part of Trekteller. You understand and agree that Trekteller shall not be responsible for any encounter or meeting with any other User(s) by way of use of the “Nearby” feature of the Website/App and Users shall be solely responsible for their own safety and security.

Information we receive from other sources

1.9 We may receive information about You if You use any of the other Website/Apps We operate. In this case We will inform you when we collect that data and that it may be shared internally and combined with data collected on this Website/App.

1.10 We are also working closely with third parties including, but not limited to our business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies and may receive information about You from such sources.

1.11 We collect non-personally identifiable information from the Website/App visitors to track the total of number of visitors to the Website/App in aggregate form. This information allows us continuously to improve our Website/App.


1.12 Metadata means/is the technical data associated with Content You submit to Trekteller, or post, share, upload or publish on the Trekteller Website/App. Users can add or may have metadata added to their Content including, but not limited to geolocation, date etc.


1.13 A cookie is a small file which seeks your permission to be placed on Your computer's hard drive. Once You agree, the file is added and the cookie helps Us, Trekteller, analyze web traffic and enables us to know when You visit a particular website. Cookies allow Us to respond to You and other Users, as separate individuals according to your tastes and preferences. By using Cookies, We can tailor the features and services of Trekteller to your needs, likes and dislikes by gathering, collecting, storing and analysing information about Your preferences. Trekteller uses cookies to distinguish You from other users of the Website/App. We use Cookies to identify which pages of the Website/App are being accessed by You. We only use this information for statistical analysis purposes.

1.14 Cookies help us provide You with a better Website/App, by enabling Us to monitor which pages You find useful and which ones You do not have an interest in. A cookie in no way gives Us access to Your computer or any information about You, other than the data You choose to share with Us.

1.15 You can choose to accept, allow, enable or decline cookies. Most web browsers automatically accept cookies, but You may modify your own browser settings to decline cookies if You so choose. However, this may prevent You from taking full advantage of the Website/App.


Use of Information Users provide Trekteller

2.1 Trekteller may use the information provided to it by Users in the following manner:

(a) To enhance the security of the Website/App;

(b) To personalise content;

(c) To notify You about changes to our Services;

(d) To provide You with information about other services Trekteller offers that are similar to those You are already using or have enquired about;

(e) To build up marketing profiles and for business analytics;

(f) To provide You, or permit selected third parties to provide You, with information about services we feel may interest You.

2.2 If You are a registered User, We will only contact You by Electronic Communication. If You are a new User, (and where Trekteller permit selected third-parties to use Your data), We (or the third-party) may contact You by Electronic Communication only if You have consented to this. If You do not want us to use Your data in this way, or to pass Your details on to third-parties for marketing purposes, you may write to us at [email protected]

2.3 To send You Service-related notices. We may also use Your contact information to send You marketing email messages. If You do not want to receive such messages, you may opt out by writing to us at [email protected].

Use of Information Collected by Trekteller

2.4 Trekteller may use the information collected about Users, including technical information, cookies and metadata, in the following manner:

(a) To administer the Website/App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

(b) To improve the Website/App to ensure that content is presented in the most effective manner for You;

(c) To allow You to participate in interactive features of our Website/App, if any, when You choose to do so;

(d) To keep the Website/App safe and secure;

(e) To measure or understand the effectiveness of advertising we serve to You and others, and to deliver relevant advertising to You;

(f) To make suggestions and recommendations to You and other users of the Website/App about services that may interest You or them.

Use of Information Received by Trekteller from other Sources

2.5 We may combine this information with information You give to us and information we collect about You. We may use this information and the combined information for the purposes set out above.


3.1 For the Content that You upload on the Trekteller Website/App, You can choose to keep Your Content private or public. Private Content will not be visible to anyone except You and people with whom You share the URL of the private Content. Further, the Private Content will not be cached and archived on the Trekteller servers. Public Content on the other hand is accessible to everyone, including search engines. Other users can collect, reproduce, comment on, and share all publicly available Content on the Website/App. We reserve the right to share all public Content on any SNS or any other online or offline platform. Trekteller shall not share any Content which You have marked as private unless we have express permission from You.

3.2 Any information You voluntarily disclose for posting to the Trekteller Website/App, including Your profile page information, is accessible to anyone. When You submit, post or share the Content that You choose to make public, on the Website/App, it may be re-shared by others.

3.3 We may share your information with selected third parties including Trekteller’s business partners, suppliers and sub-contractors for the performance of any contract We enter into with You; or Advertisers and advertising networks that require the data to select and serve relevant adverts to You and others.

3.4 We do not disclose information about identifiable individuals to Our advertisers, but We may provide them with aggregate information about Our users.

3.5 Trekteller may disclose Your personal information to third parties in the following circumstances:

(a) In the event that Trekteller sells or buys any business or assets, We may disclose Your personal data to the prospective seller or buyer of such business or assets;

(b) If all of the assets, or a substantial portion of the assets of Trekteller assets are acquired by a third party, or in the event of a similar dissolution, merger, amalgamation, etc., the personal data held by Trekteller about Users will be one of the transferred assets.

(c) If Trekteller is under a duty to disclose or share your personal data in order to comply with any legal obligation, to comply with an order of a Court of competent jurisdiction, or in order to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of the Website/App, our users, or others.


4.1 You are free to remove or delete Content from Your Account at any point in time. However, there is a strong possibility that copies of public Content will be retained indefinitely in Our servers, including in cached and archived pages of the Website/App, or if other Users have copied or saved that information. In addition, due to the nature of internet sharing, copies of Your Content, including Content that You have removed or deleted from Your Account, may also exist elsewhere on the Internet and be retained indefinitely.

4.2 You may correct, amend, add or delete personal information from Your Account at any time by logging in and visiting Your profile page.

4.3 You have the right to ask Trekteller not to process your personal data for marketing purposes. We will usually inform You before collecting Your data, if we intend to use Your data for such purposes or if we intend to disclose Your information to any third-party for such purposes. You can exercise Your right to prevent such processing by writing to Trekteller at [email protected].

4.4 The Website/App may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before You submit any personal data to these websites.


We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. If We do, then We will post these changes on this page. In all cases, use of information We collect is subject to the Privacy Policy in effect at the time such information is collected.


6.1 We make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents available through the Website/ App and expressly disclaims liability for errors and omissions in the contents available through the Website/App.

6.2 No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents available through the Website/App or its links to other internet resources as may be available to You through the Website/App.

6.3 Reference in the Website/App to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favouring by us.