This document consists of Part A: Terms of Use, and Part B: Privacy Policy, which shall together constitute a legally binding agreement between you (the “Customer”, “User”, “Guest” or “You”) and Trekteller Technologies Pvt. Ltd. (“Trekteller”, the “Website”, “App” or “We”). Part A and Part B together contain the terms and conditions, rights and obligations, and privacy terms governing your use of the services provided on www.trekteller.com/Trekteller App by Trekteller. Please note that, if You are using our Website on a third party’s platform, you may be governed by their Terms and Conditions as well. Similarly, if you have downloaded our App from Google Play Store or App Store, you will be subject to their terms and conditions as well. 

You are requested to read this document carefully, as these Terms of Use and Privacy Policy outline and specify the rules, regulations and permitted usages of the Website. By using the Website, you are providing your consent to these Terms of Use and Privacy Policy, confirm to accept the same and agree to comply with them. You must not use the Website/App if you do not agree to these Terms of Use and/or the Privacy Policy. Further, wherever applicable, all references to the Website shall be construed to also refer to the App, and visa-versa. 


These terms of use have been drafted and published in accordance with the applicable law in India, including but not limited to, Section 43A of the Information Technology Act, 2000, Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and the Indian Contract Act, 1872.


(a) “Content” shall mean any and all content posted, hosted and made available by Users, including without limitation, information, text, graphics, photographs, videos, audios or other material, which can be viewed and accessed by other users.

(b) “Intellectual Property” shall mean all the content hosted and available on the Website that is not created, generated or posted by Users, including without limitation, all software code, images, design, audio, video, formats, lay-out, website arrangement, arrangement of icons, displays, placement of menus, photographs, illustrations, graphical user interface, other visuals (“IP”).

(c) “User” shall be used synonymously with “Customer”, “Guest”, and “You”, and shall include, any person who uses the Trekteller platform, including without limitation, accessing, browsing, registering to use the Website, uploading content on the Website, and interacting with other users of the Website as a guest or as a registered user.


2.1 Trekteller is an internet-based and mobile-based platform owned, operated and managed by Trekteller Technologies Pvt. Ltd. a duly registered Private Limited firm, whose registered office is at Gurgaon (hereinafter referred to as “Trekteller”).

2.2 You agree, understand and acknowledge that Trekteller is only an online platform which provides services and allows You / Users to share and discover their travel experiences, stories, itineraries, guides etc. with other users, travellers, travel enthusiasts, etc. from around the world (hereinafter referred to as the “Services”).

2.3 You accept, agree and acknowledge that Trekteller is only a platform that allows different Users to share posts, stories, travel experiences, etc., and that Trekteller does not take responsibility for any content found on the Website. Trekteller further declares and the User acknowledges that Trekteller does not in any manner promote, endorse or support any illegal acts, and the content on the Website is purely meant for the entertainment, use and consumption of Users. 


3.1 While the content/services on this App may be of use and enjoyment to persons above the age of 13, You can accept this Agreement only if:
(a) You are of the legal age, eligibility and mental capacity to form a binding contract with Us pursuant to Your use of Our Website/App;
(b) You are not legally barred from using Our Website/ App;
(c) You have acquired all relevant permissions and consents required for You to enter a binding agreement with Us, including but not limited to and to the extent applicable, appropriate consent/acceptance of these terms by Your parents/guardians;

3.2 You understand that We want You to not use the App if You do not understand, approve of or accept all the terms specified in this Agreement. Hence, You are requested to read these Terms and Privacy Policy carefully and understand the Agreement before You accept it and agree to be bound by it.

3.3 Trekteller authorizes You to view, access and use the content/services available on Trekteller only in accordance with these Terms, and reserves the right to decline access to the use of Services offered on Trekteller to new Users or to terminate access granted to existing Users at any time at their sole discretion without according any reasons for doing so. In the event that You fail to comply with any of the Terms contained in this document, We shall have the right to disable the use of your Personal Account, including any part of it such as your Account Information.

3.4 If You choose to create a Personal Account directly with Trekteller, You will be asked and required to provide Account Information. Account Information shall include a username you shall choose, a password and/or any other information which may be provided as a part of the registration, profile update, security and sign-in procedure. Once you have successfully created a Personal Account on the Website, you shall be able to access the Website and each of its features. You declare, acknowledge and agree that any and all information provided by you, including personal information, in the process of creating a Personal Account or registering with Trekteller Website is correct and accurate.

3.5 If you choose to access the Website by logging in via a third-party Website, such as Facebook or Gmail, your personal login and account information on such third-party account shall be treated as your Account Information. If You choose to access the Trekteller Website by logging in via a third-party website or portal, We may access your contact list on such third-party website or portal in order to invite these contacts to join Trekteller. By consenting to and accepting these Terms of Use, you hereby provide Trekteller with your consent to access and contact individuals on your contact list.

3.6 You must treat your Account Information as confidential and must not disclose it to any third party. Any access to the Website through your Personal Account shall be considered access by You or on Your behalf, and You shall be solely responsible for any activity carried on through your Account.

3.7 In case You know or suspect that any party other than Yourself has obtained unauthorized access to your Account, Account Information or any part of it, you must promptly inform us by sending an email to [email protected].


4.1 You understand and agree not to upload, host, display, publish, modify, transmit, update, share, or be in any other manner responsible for, Content on the Website that:
(a) violates any law for the time being in force, or is illegal in any other manner;
(b) belongs to another person, either wholly or partially, and to which You do not have any right;
(c) infringes any patent, trademark, copyright or other proprietary rights;
(d) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(e) is sexually offensive, explicit or harmful in any way;
(f) is discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age;
(g) is harmful to minors in any way; 
(h) deceives or misleads any person about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(i) impersonates another person; 
(j) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(k) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
(l) forges headers or otherwise manipulates identifiers in order to disguise the origin of any content transmitted through the Website/App;
(m) contains any materials or information through any means not intentionally made available, in Our opinion, through the Website/App.

4.2 All the restrictions and limitations contained herein under the present Clause 4 shall apply to each and every aspect and feature of the Trekteller Website, including but not limited to features such as Events, Trek, Postcard, Nearby, Message Box and Newsfeed.

4.3 In case you are a business entity endeavoring to promote your business through the Trekteller Website, You understand and agree that any Content posted on through your Account shall be in compliance with Content Standards as mentioned herein under the present Clause 4. You warrant that you will not promote anything illegal as per the applicable laws and will not indulge in posting, uploading or sharing any false or fraudulent Content or information. You further agree that Trekteller will not assist you in promotion of your business, shall not be responsible for the same and that You shall use the Trekteller Website for promotion of your business, at your own risk.

4.4 If the content uploaded by You is found to be non-compliant with the Terms of Use, we shall have the right to immediately terminate/block your Personal Account, Account Information, and Your access / usage of the Website. We shall also have the right to immediately remove such content without any notice to You. We shall further have the right to take recourse to such remedies as would be available under the Applicable laws.

4.5 Trekteller does not guarantee that the Website and/or the content on the Website is or shall be free from errors or omissions of any kind. Though the Content on the Website may be updated from time to time, We are under no obligation to update it and make no assurances about the accuracy or up-to-date nature of such Content.

4.6 Any Content You may upload to the Website will be considered non-confidential and non-proprietary. You shall retain ownership rights in your Content, but You agree to grant us and other users of the Website, a limited licence to use, store and copy that Content and to distribute and make it available to third parties, in accordance with these Terms of Use and Privacy Policy.

4.7 We have the right to disclose your identity to any third party who claims that any Content posted or uploaded by You to the Website constitutes a violation of any of their rights, including without limitation, their intellectual property rights, right to privacy, or right of publicity.

4.8 Trekteller shall not be responsible, or liable to any third party, for the Content, including its quality or accuracy, posted by You or any other User of the Website.

4.9 Our Privacy Policy explains how We treat Your personal data and protect Your privacy when You use the Website/App. By using the Website/App, You agree that We can use such data according to Privacy Policy.

4.10 You are responsible for maintaining the confidentiality of passwords associated with any device You use to access the Website/App. Accordingly, You are solely responsible for all activities that occur with Your device. If You become aware of any unauthorized use of Your device, You will notify the relevant authorities as soon as possible.

4.11 We have the right to remove any posting You make on the Website if, in our opinion, Your post does not comply with the content standards specified in the Terms of Use and Privacy Policy.

5. Thanks Bank Campaign

5.1 Thanks Bank is the campaign where all thanks (Thanks = points earned) are getting stored. Thanks Earned later can be used to get Handsome Travel Accessories or Exiting Coupons or any other as decided by trekteller management.

5.2 “Thanks Bank” Campaign, will be active during the period starting 1st Dec, 2017 ending 31st March, 2018 (As per Indian Sub Continent) though Trekteller has the rights to change/update/cancel the campaign if needed and reward value is solely at the discretion of Trekteller. 

5.3 Users signing up from 1st December 2017 till 31st January are eligible for this campaign. 

5.4 User can Redeem minimum of 500 Thanks and maximum of 10000 Thanks in a month. User has to confirm the identity by sharing Driving Licence as the Identity Proof while claiming the rewards for security purposes. 

5.5 A confirmation link will be shared for Users to claim the Rewards which has to be claimed within 48 hours from the time User receive the link. Beyond that the offer can’t be redeemed under any circumstances.

5.6 Once the id gets confirmed, User will receive Travel accessories or Coupons within 10 working days from the day it’s confirmed from Trekteller. User can earn Thanks as mentioned in the clauses 5.6, 5.7 and 5.8 respectively. 

5.7 Trekteller holds the right to cancel/delete any account/users and withheld reward points of account/users which even has a hint of suspicious activities around it during the campaign.

5.8 Post and Earn

5.8.1 User can post inspiring travel stories/photos/videos/content and as other users engage with the post with Wow and comment. 1 wow / 1 comment from any unique user is considered 1 Thanks. The minimum number of thanks on any unique post ID for claiming the rewards must be 300 or more. User can update any number of posts though only first 20 unique post IDs with minimum of 300 thanks will be considered for that month. Any Post beyond that will not be considered for rewards purposes.

5.9 Refer a Friend

5.9.1 User can refer another unique user to get 10 Thanks for each unique reference made personal account with trekteller using unique user referral URL of user sending invitations for references only if the invitee has signed-up completely. Please refer to clause no. 5.2 of this document for redemption of Thanks.

5.10 Photos of the month

5.10.1 Each month, A Team of experts recognized by Trekteller will select 19 best photos from different profiles. Once a photo gets selected, User will be rewarded with 1000 Thanks for that month.

5.10.2 This campaign is applicable in the following countries

Africa and Middle East
Bahrain, Jordan, Nigeria, Saudi Arabia,Egypt, Kenya, Oman ,South Africa,Israel, Kuwait, Qatar ,United Arab Emirates,Ghana, Morocco, Mauritius, Namibia,Reunion ,Tanzania, Mayotte ,Zimbabwe

ermuda, Colombia, Mexico, Uruguay,Brazil, Costa Rica, Panama, Venezuela,Canada, Ecuador, Peru, Bolivia,Chile, Guadeloupe, Trinidad and Tobago, Barbados,Micronesia ,French Guiana, Jamaica, Saint Martin,Martinique

Asia and Pacific
Australia, Indonesia, Malaysia, South Korea,Palau, Japan, New Zealand, Taiwan,Hong Kong, Kazakhstan, Philippines, Thailand,India, Macao, Singapore, New Caledonia,Fiji, Cambodia, Sri Lanka, Marshall Islands

Austria, Germany ,Luxembourg, Serbia,Belgium, Greece ,Malta ,Slovakia,Bulgaria, Hungary ,Monaco ,Slovenia,Cyprus, Iceland ,Netherlands, Spain,Czech Republic, Ireland ,Norway, Sweden,Denmark, Italy ,Poland, Switzerland,Estonia ,Latvia, Portugal, Turkey,Finland Liechtenstein Romania ,United Kingdom,France ,Lithuania, Russia, Saint Barthélemy,Andorra ,Albania ,Bosnia And Herzegovina, Gibraltar,Croatia, San Marino, Vatican City


6.1 These Terms of Use may be revised by Us at any time. If and when there is a change to any provision herein, You shall be asked to provide your consent and acceptance of the new terms, if You wish to continue availing of the Services provided by Trekteller. Subsequent to any update/modification in these Terms of Use, if you continue using the Website, You shall be deemed to have confirmed and consented to the change in terms.

6.2 The Services provided by Us may change at any time, and without prior notice, certain services and features may be added, removed or modified. We further reserve the right to create usage limits for Users, or to make certain services and features “paid”.


7.1 If you choose to display Content from the Website through a third party Website, like Facebook, Gmail or Twitter etc, you agree that you shall only be linking your account on such third party Website(s) to your own Account on the Trekteller Website. Trekteller provides you with limited permission to do so, only in a manner that is fair, legal, does not harm the reputation of Trekteller and in no manner uses the goodwill/reputation of Trekteller to the commercial advantage of the User. Trekteller holds the right to cancel/delete any account/users and withheld reward points of account/users which even has a hint of suspicious activities.

7.2 You agree not to establish, or attempt to establish, any link between Us and You, so as to suggest any form of association, approval, affiliation or endorsement on the part of Trekteller, unless specifically agreed between Us and You. We reserve the right to withdraw the permission to link (as mentioned under the present Clause 6) without prior notice.


8.1 You represent and warrant that you are a responsible adult (18 years or above) and you shall be solely responsible for all Content that you upload post or otherwise transmit.

8.2 Trekteller shall endeavour to provide a web platform for various community interactions for persons to interact and exchange views with each other. The content posted on such services is by the general public. We therefore do not guarantee the accuracy, integrity or quality of such content. You understand that by using such services, you may be exposed to objectionable matter, which shall not be the fault or responsibility of Trekteller.

8.3 When you use the chat services through Message Box or wish to initiate contact with a User for the first time, You will be allowed to send only one message of unlimited word count to any such User. Only in the event of such User responding to your message and consenting to have a conversation with You, shall you be permitted to engage in a two-way chat conversation with that User. Trekteller allows only one message to be sent by one User to another User for the first time unless the other User responds to the same. You understand and agree that this feature has been designed to prevent unwarranted, unsolicited or uninvited communication, messaging and spam from any Users. However, this restriction shall not apply to the Postcard feature on the Website. 

8.4 By using the facility of Message Box, Postcard and/or any other community services you agree not to upload, post, or otherwise transmit any matter or views, which are, defamatory, abusive, pervasive, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable. You further agree not to indulge in cyber stalking or create a nuisance for any User of the Website.

8.5 You agree not to send, submit, post, or otherwise transmit, material or messages that contain software virus, or any other files that are designed to interrupt, destroy, and negatively affect in any manner whatsoever, any electronic equipment in connection with the use of Website, or other user's ability to engage in real time exchanges.

8.6 If and when you choose to avail of the Message Box, Postcard and other community features of the Website, you agree to follow the content rules and restrictions outlined in Clause 4 of this document.


9.1 As a User of the Website (whether Registered or Guest) You agree and consent to the following:
(a) You shall comply with these Terms of Use;
(b) You shall use the Services rendered on the Website for lawful purposes only. You shall comply with all the applicable laws and regulations relevant to your territory while using the Website;
(c) You shall be solely responsible for Content created and maintained by your Account;
(d) You shall be responsible for safeguarding your Account Information including your password in order to prevent unauthorized access to Website through your Account. 
(e) You shall provide us with information that is true and accurate to best of your knowledge.
(f) You shall be solely responsible for your safety including but not limited to physical, mental, financial or any other


10.1 You agree that the Website is owned by Trekteller. However, the ownership of Content is with the creator of that specific Content. Trekteller does not assert any ownership rights on the Content available on the Website. However, all IP is the sole and exclusive property of Trekteller and is protected under copyright, trademark, other intellectual property laws and all other applicable laws of India.

10.2 Trekteller is only a licensee of all copyrights, trademarks, service marks or any other intellectual property in the Content published on the Website, and all such rights are reserved by Trekteller.

10.3 You may use and download content extracts from the Website for your personal use but you agree not to modify such downloaded content in any way, and you agree not to use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You agree not to use any part of the Content on the Website for any commercial purpose, including without limitation by charging/levying any fee, charge, fare, monetary compensation, subscription amounts, etc., without obtaining a licence to do so from Us. 

10.4 By submitting, posting or displaying Content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license with the right to sublicense to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods. You agree that this license includes the right for us to make your Content available to others for publication, distribution, syndication, or broadcast of such Content on other media and services, subject to these Terms. 

10.5 Trekteller may decide to modify or adapt your Content in order to transmit, display or distribute it over computer networks and in various media, and/or make changes to your Content as may be necessary to conform and adapt that Content to any requirements or limitations of any networks, devices, services or media.


11.1 The Content on the Website is provided for general information only. It is not intended to amount to advice that one may reply upon. You agree not to treat the information given on the Website as advice and must refrain from taking any action based on the Content on the Website.

11.2 The Content displayed on the Website is created by the Users. The Content is the sole responsibility of the person/entity who makes it available. Trekteller has no responsibility of any Content uploaded, published or shared by the Users and therefore, Trekteller does not guarantee the accuracy, integrity or quality of such Content.

11.3 Some Users may create link other third-party websites to the Trekteller Website. Trekteller assumes no responsibility for the content of such other websites linked to Our Website by Users. Any such link should not be interpreted as an endorsement by us. You understand and agree that Trekteller shall not be liable for any loss or damage that may arise if you use/access such other linked websites.

11.4 The views expressed by Users on the Website do not represent Our views or values.


12.1 You expressly acknowledge and agree that use of the Website and Service provided by Trekteller is at your own sole risk and responsibility. Trekteller further expressly disclaims all warranties and conditions of any kind, which may be either express or implied.

12.2 The content on Trekteller may contain bugs, errors, problems or other limitations. You agree that Trekteller has no liability or responsibility for any errors or omissions in Content. Trekteller shall also not be responsible for the Content uploaded by the Users the Website. 

12.3 Trekteller will attempt to safeguard the security of any data uploaded on to its servers but disclaims all warranties regarding the security and privacy of Your data pursuant to unauthorized data breaches. 

12.4 Trekteller shall not be responsible for any direct or indirect damages or losses that may be caused to you, including without limitation, lost profits, business interruption or any other loss resulting from your reliance on any Content available on the Website. You agree that it is solely Your responsibility to evaluate the accuracy, reliability, completeness and usefulness of Content available on the Website. Trekteller does not warrant that your access to the Website will be uninterrupted.

12.5 You agree that you will access the Trekteller Website and download/obtain any Content from the Website only at your own discretion and shall be solely responsible for any damage to your computer system or loss of data that results from download of such Content.


13.1 You agree that Trekteller shall not be liable for any direct, indirect or consequential loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with (a) use of, or inability to use, the Website; or (b) use of or reliance on any Content displayed on the Website.

13.2 In case you are a business User, you agree that Trekteller shall not be liable for loss of profits, sales, business, business opportunity or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation, or any other kind of loss caused to you whatsoever.

13.3 Please note that Trekteller only provides the Website for domestic and private use. You agree not to use the Website for any commercial or business purpose, including without limitation by charging/levying any fee, charge, fare, monetary compensation, subscription amounts, etc. without obtaining a legally valid license to do so in accordance with these Terms of Use.


14.1 To the maximum extent permitted by the applicable law, You hereby release Trekteller and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees from any and all liability for claims, damages (actual and/or consequential), costs and expenses (including litigation costs and attorneys' fees) of every kind and nature, arising from or in any way related to Your use of the Trekteller. 

14.2 In addition, to the fullest extent permitted by law, You expressly waive and relinquish any and all rights and benefits which You may have under any other statute or common law principle of similar effect.

14.3 In case Trekteller fails to enforce its rights against You and/or Your obligations under these Terms of Use, and/or there is any delay in such enforcement on the part of Trekteller, You agree that it shall not mean Trekteller has waived its rights against You and will not mean that You are not required to comply with those obligations. 

14.4 In case Trekteller does waive a default committed by you, this shall only be done, and valid, if in writing. You agree that such waiver shall not mean automatic waiver of any other defaults committed by you in past or future. 


15.1 You agree that to the maximum extent permitted by applicable law, You shall indemnify and hold harmless Trekteller, the Website, its owners, licensee, affiliates, subsidiaries and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your actions/omissions in terms of breach of these Terms of Use; or violation of any law, rules or regulations; violation or the rights (including infringement of intellectual property rights) of a third party.

15.2 You agree and warrant that in case any Content uploaded by You does not comply with content standards mentioned in Clause 4 of this document, You will be liable to indemnify us for any loss or damage Trekteller may suffer as a result of uploading of such Content. 


16.1 Electronic Communication shall mean that We communicate with You through e-mails or by posting notices to the Website. You consent to receive electronic communications from Trekteller. Please note that when You access the Website or send e-mails to Us, you are communicating with us electronically. 

16.2 You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

16.3 You agree that in case there are any changes in any information provided by You to us, including Your e-mail address and other contact details, You will be solely responsible to update such information on the Website and Our System. If We send any communication by e-mail, it shall be sent to your e-mail address available on the records created by You on the Website and it shall be deemed to have been received by You once it is sent by Us.


Any complaints, abuse, misuse, or concerns regarding Content and/or breach of these Terms of Use that the User may become aware of, shall be required to be immediately reported to the Grievance Redressal Officer as mentioned below in writing or by sending an email signed with the electronic signature to [email protected]. The details of the Grievance Redressal Officer are as follows:


None of the provisions of the Terms of Use shall be deemed to constitute a partnership or agency between You and Trekteller and You shall have no authority to bind Us in any manner, whatsoever.


19.1 These Terms of Use, its subject matter and its formation, are governed by the laws of India. The courts of New Delhi shall have the exclusive jurisdiction to deal with any dispute arising out of or in connection with these Terms of Use.

19.2 In the event that You choose to access the Website from any jurisdiction not governed by the laws of India, You agree that You are solely responsible for compliance with local laws and all applicable laws of that jurisdiction.

19.3 You further undertake not to use the Website for the violation of any applicable laws, in India or any other jurisdiction.


We reserve the right to refuse to continue providing You with access to this Website in case We discover that you are incompetent to contract by virtue of your age or otherwise under the applicable law. The Website shall not be available to persons whose membership has been suspended or terminated by Us for any reason whatsoever. Your Use of the Website may be terminated in the event of a breach of any of the terms contained in these Terms of Use or Privacy Policy.


21.1 Certain rights and obligations under the Terms of Use, including without limitation, provisions relating to indemnification, applicable law, waiver of claims, jurisdiction, intellectual property rights and limitation of liability, will remain in full effect even after the termination or expiration of the Terms of Use.

21.2 If any provision of the Terms of Use is held invalid by any law or regulation of any government, or by any court or arbitrator, You agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms of Use will remain in full force and effect.

21.3 App Policy

21.3.1 Trekteller.com built the Trekteller.com app as a Free app. This SERVICE is provided by Trekteller.com at no cost and is intended for use as is.
21.3.2 This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
21.3.3 If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
21.3.4 The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Trekteller.com unless otherwise defined in this Privacy Policy.

21.4 Information Collection and Use

21.4.1 For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request is will be retained by us and used as described in this privacy policy.

21.5 Log Data

21.5.1 We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

21.6 Cookies

21.6.1 Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.
21.6.2 This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

22. Service Providers

22.1 We may employ third-party companies and individuals due to the following reasons:

22.1.1 To facilitate our Service.

22.1.2 To provide the Service on our behalf.

22.1.3 To perform Service-related services, or

22.1.4 To assist us in analysing how our Service is used.

22.1.5 We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. 

23. Security

23.1 We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

24. Link to other sites

24.1 This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

25. Children’s Privacy

25.1 These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

26. Changes to This Privacy Policy

26.1 We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

27. Contact Us

27.1 If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].